The answers daycares ask us for.
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How long does onboarding take?
We configure your daycare and train educators in under two weeks. Pilot daycares typically go live within 7 days of signing.
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What training do educators need?
A 30-minute video session. Written guides are provided in French and English. The app is designed to be usable by anyone familiar with a phone.
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How do I export my data if I leave MonGardy?
At any time you can export all your data (reports, photos, messages) as JSON plus a ZIP archive. The procedure is detailed in the data processing agreement.
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Is support available in French?
Yes. Support in French and English, business days, Eastern Time. Response within one business day for general questions.
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How does pricing work?
One complete plan at $99/month per daycare. New daycares get their entire first year free, then $99/month. No commitment to continue. See the Pricing page.
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What is your Law 25 posture?
The Law 25 page details data residency, the sub-processor list, the named privacy officer, and the downloadable data processing agreement.
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Where is my data hosted?
Application data is hosted in Canada, in the Montreal region (Google Cloud). The Law 25 page details data residency and the few framed transfers, such as AI synthesis of progress reports.
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Do you use AI, and is my data used to train it?
AI is used only to draft a progress report from selected observations; every report is human-reviewed before it is shared. We use a paid service that does not train its models on your data, and we minimize what is sent. Daily reports and messages are never AI-generated.
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How do parents and educators get access?
Access is invite-only. Directors create the accounts; there is no public signup. Each parent sees only the children linked to them.
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What happens when an educator leaves?
Their access is revoked immediately from the admin tool. Past reports remain associated with their name; new reports are written by their replacement.
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Do you integrate with Amilia or other admin software?
Not at this time. MonGardy focuses on parent-educator communication. Any future integration will be announced once confirmed.